1. Please base your answer on the following document:

   https://content-prod-live.cert.starbucks.com/binary/v2/asset/137-74371.pdf

   Members of the Board of Directors of Starbucks have two legal obligations; (1) the duty of care, which generally requires that Board members exercise appropriate diligence in making decisions and in overseeing management of the Company; and (2) the duty of loyalty, which generally requires that Board members make decisions based on the best interests of the Company and its shareholders, without regard to any personal interest.

   True

   False

2. Chieh Huang teaches us that people who are micromanaged lose their ambition to be actively involved in the success of an organization.

   True

   False

3. One of the conclusions of Elizabeth Lyle in her Ted Talk How to Break Bad Management Habits Before They Reach the Next Generation of Leaders is that the refinement of management techniques requires that upper management trusts a new generation of managers and the new generation of managers must trust the current upper management to respect their ideas and give them room to reform current management practices.

   True

   False

4. Managers who do not correct for confirmation bias are likely to ignore solutions to problems that do not confirm preexisting views.

   True

   False

5. Net Present Value calculations ignore the risks of the cash flows.

   True

   False

6. Chieh Huang teaches us that in order to avoid the pitfalls of micromanagement you must trust the people you are responsible for managing.

   True

   False

7. The Net Present Value of Project B is higher than the NPV of Project A.

   Project A				Project B
   time	cash flows	Discount rate		time	cash flows	Discount rate
   0	-$50,000	18%		0	-$50,000	18%
   1	0			1	$65,000
   2	0			2	$30,000
   3	0			3	$0
   4	0			4	$0
   5	$175,000			5	$0

   True

   False

8. Managers who do not recognize confirmation bias are more likely to ignore solutions to problems that do not confirm prior beliefs.

   True

   False

9. What we learn from Patrick Healy is that confirmation bias is a leadership technique that helps people incorporate many views and new information as it arrives to make better decisions.

   True

   False

10. According to David Hoffeld if we recognize that people use frames to organize ideas and information it is possible to incorporate this knowledge into efforts to sway people in an argument to your position.

    True

    False

11. Chieh Huang teaches us that the upside of micromanagement is control over the outcomes and reduction of waste.

    True

    False

12. Please base your answer on the following document:

    https://content-prod-live.cert.starbucks.com/binary/v2/asset/137-74371.pdf

    It is not the responsibility of the Board of Directors of Starbucks to oversee the risks to which the company has exposure. This is the responsibility of insurance companies and the government.

13. Please base your answer on the following document:

    https://content-prod-live.cert.starbucks.com/binary/v2/asset/137-74371.pdf

    Only people who currently work for Starbucks are eligible to be a member of the Starbucks board of directors. This ensures that the board makes decisions that are in the best interests of shareholders.

    True

    False

14. Please base your answer on the following document:

    https://content-prod-live.cert.starbucks.com/binary/v2/asset/137-74371.pdf

    The Board of directors of Starbucks is only considers diversity when searching for new board members in terms of professional experiences and backgrounds.

    True

    False

15. Elizabeth Lyle in her Ted Talk How to Break Bad Management Habits Before They Reach the Next Generation of Leaders concludes that one of the impediments to breaking bad management habits is that current middle managers do not want to push against upper management for fear of being passed over for promotion.

    True

    False