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2. Q: A worker uprising at Apples Foxconn iPhone assembly plant in Shenzhen, China, shows that workers around the globe want their employers to treat them in a fair and socially responsible manner. Producing quality products as efficiently as possible was long the strategy at this plant. However, after the uprising over pay and work rules at the Foxconn plant, Apple asked the plants owner to have the Fair Labor Association (FLA) survey the plants workers. The FLA found tons of issues. For example, employees faced overly strict product-quality demands without adequate training. Every job is tagged to time, there are targets on how many things must be completed within an hour, said Xie Xiaogang, 22, who worked at Foxconns Shenzhen plant. In this environment, many people cannot take it. Heavy overtime work requirements and having to work through a holiday week were other examples. To foster the improved behaviours that the plants performance required, Hon Hai, the Foxconn plants owner, raised salaries and cut mandatory overtime. Those changes were made at Foxconn after the audits uncovered violations of Chinese regulations.

Think of yourself as the Foxconn plants owner. Explain briefly what would you do to ensure fair treatment which is a global obligation and at the same time efficiency in production.