Please complete A B C AND D for Q5. No extra information needed.

Smarmy Sales, Inc. (SSI), sells herbal remedies through its Web site and through phone reps. Over the past six years, SSI has started to depend more and more on its Web site to generate sales. The figures below show total sales, phone rep costs, and Web site costs for the past six years. Click the icon to view the total sales, phone rep costs, and Web site costs figures. a. Calculate productivity for the phone reps for each of the past six years. Fill in the table below (enter your responses rounded to two decimal places). a. Calculate productivity for the phone reps for each of the past six years. Fill in the table below (enter your responses rounded to two decimal places). b. Calculate the productivity for the Web site for each of the past six years. Fill in the table below (onter your rosponses rounded to two decimal places). c. Compare your results in parts a and b. What are the limitations of these single-factor productivity measures? A. The productivity measures increase proportionally to the sales. B. The productivity measure should be less than 100. C. They assume there is a 1:1 relationship between the output and input of interest that can be managed. D. The productivities for the phone reps and the Web site have increased sharply over the past years. d. Now calculate a multifactor productivity score for each year, where the "input" is the total amount spent on both th phone reps and the Web site. Fill in the table below (enter your responses rounded to two decimal places)