Question: Please complete the following case studies. Instructions are attached. Note that responses to these cases require significant effort. 1 Case 16: Southwest Airlines 2 Case

Please complete the following case studies. Instructions are attached.

Note that responses to these cases require significant effort.

1 Case 16: Southwest Airlines

2 Case 19: Tim Hortons Inc.

Each case requires 7 well-developed paragraphs and should follow the following structure:

Executive Summary (6-7 sentences)

Paragraph 1: Intro

Paragraph 2: Situation Analysis

Paragraph 3: SWOT Analysis

Paragraph 4: Strategy Formulation

Paragraph 5: Strategy Implementation

Paragraph 6: Closing

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