Please complete the following problem in the discussion board below. After you

complete your response, compare it to my post and correct via a reply to your original

post if need be$.$ Do not "edit" your post, but reply with any needed correction.

A transportation company has a process where they are required to check$-$in drivers

upon their return from their route. They have conducted a study and have determined

that $80\%$ of their driver's logs match their on$-$board computer equipment. The

remaining $20\%$ of the driver's logs do not match their on$-$board computer equipment

and a manual reconciliation process must be completed. Previously, the driver check$-$in

process was completed on a first$-$come first serve basis. This process took

approximately $50$ minutes on average to complete.

A new system was designed which separates the process into two areas, one for

routine driver check$-$ins and another for driver check$-$ins which must have a manual

reconciliation completed.

The driver check$-$in process consists of the driver arriving back at the terminal and

waiting to see a clerk who completes the initial inspection to determine if the driver's

logs match the on$-$board computer equipment. The clerk then routes the drivers to

appropriate dispatchers to complete the check$-$in process.

On average $30$ drivers $/$ hour enter the driver check$-$in process. Assume the process is

stable. The clerk inspection takes on average $2$ minutes, the routine inspection takes on

average $15$ minutes, and the manual reconciliation takes on average $45$ minutes. There

are on average $5$ drivers waiting for the clerk inspection, $2$ drivers waiting for the

routine check$-$in process and $2$ drivers waiting for the manual check$-$in process.

A diagram of the process is below and may also be found in the Power Point with all the

diagrams for Chapter $3$ homework posted at the beginning of the Chapter $3$ module:

HW $3$C$.$jpg ubrace$(darrubrace)$look