please do it asap

Part-1. Concept Check Question-1 [10 Marks] Please answer following questions very briefly in few words. Q.1 What elements are included in a salesperson's presentation mix? (b) Don sells household appliances. He builds his sales presentations around a major premise like the savings a walk-in refrigerator will generate for a catering firm, a minor premise like my company's unit will reduce your electrical bill, and a conclusion. What persuasive technique is Don using in his presentation? (c) Tom the salesperson, showed a customer the favourable reviews that other satisfied customers had written about his company's service. What kind of evidence statement is Tom using? (d) Bernie is looking for advice from his sales manager, Isabel, about why his prospects were just not believing his factual statements, and this was hurting his sales. Isabel did not know what to say. If your opinion is requested, what piece of advice would you give him? (e) Katie, a salesperson for a furniture manufacturer has asked a prospect to buy fifty reclining chairs for his furniture store, and the prospect responds with a stalling objection. What should Katie do in this situation? (f) When John finished his sales presentation to the procurement manager for a steel manufacturing company, the prospect stood, shook hand with John and said, "Thank you for coming by". What is this kind of objection John is facing? (g) You are representing a breakfast cereal company and gave a successful presentation to the purchase manager of a supermarket. The manager agrees to order three cartons of kids' famous chocolate cereal. What should you do after finalizing the sale