PLEASE DO NOT COPY-PASTE THE ANSWERS FROM THE PREVIOUS POST I HAVE ALREADY READ AND IT IS INCOMPLETE AND NOT HELPFUL. SO, I WANT A NEW ANSWER.

Delta Airlines Headquarters, Atlanta, Georgia

All airlines and airports lose bags. After all, they must handle thousands of bags per day, sorting through the bags on each plane like a 500-piece puzzle dumped on the table from a just-opened box, and then rush them to the right connecting planes or baggage carousels. The challenging logistics, however, dont make up for the impact of delays on passengers.

In all, 31 million bags are delivered late worldwide each year, or about 1.4 percent. In the United States, 7 people per 1,000 passengers, or roughly 1 per plane, dont get their luggage on time, and they file 7.5 million mishandled baggage reports a year. Over the last decade, the three largest airlines American, United, and Delta Airlineswere the worst offenders. Several key statistics stand out. First, Delta is 30 percent worse compared to the best airlines. Second, 28 percent more bags are delayed today compared to a decade ago. No wonder passengers are frustrated, especially when airlines charge a $25 handling fee for the first checked bag and $35 for the second. Nothing like paying extra to have the airline lose your bags, especially when Delta brings in $952 million a year in bag fees! Third, it costs $15 to transport each bag. Nine of these 475dollars are spent on labor, as 10 people touch each bag between check-in and the baggage carousel. U.S. Airways spends $250 million a year on labor for bags alone, or 11 percent of payroll. Four dollars are spent on sorting systems such as carousels, conveyors, carts, and tractors. Finally, fuel accounts for the remaining $2. Fourth, besides the customer dissatisfaction and ill will created, delayed luggage costs airlines $90 to $100per bag, or $3 billion to $4 billion a year.

Passengers are beginning to realize that bag fee bring in much more than the cost to deliver bags, so they have every right to expect Delta to do a better job delivering bags. With advances in technology, clearly, there have to be ways to use information technology to track bags and sharply decrease the number of delayed bags. If Amazon can send emails and texts notifying customers when their orders leave the warehouse, arrive at their local airports, and are delivered to their homes, then why cant Delta do the same thing with luggage thats supposed to never leave the airport, except in passengers hands? Surely there are ways to do this. What information technology changes would have to be made? Could Delta implement self-tagging, whereby passengers put destination tags on their own bags, and would that help the baggage problem or make it worse? Finally, Delta baggage handlers have been caught stealing cameras, laptops, iPods, and jewelry from passengers bags. If were going to use technology to get more bags delivered on time, how can we also use technology to deter theft among our own employees?

After Reading the case "what would you do" -- then complete the following outline (max 350 words)

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4.) Mention 3 strategies to solve the above three problems below:

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5.) Final note-- your overall recommendation: