Question: PLEASE DO NOT REUSE AN OLD ANSWER. COME UP WITH YOUR OWN Redesign the Service Encounter for Walmart Returns. Use service blueprinting facets such as

PLEASE DO NOT REUSE AN OLD ANSWER. COME UP WITH YOUR OWN

Redesign the Service Encounter for Walmart Returns. Use service blueprinting facets such as physical evidence, line of visibility and line of internal interaction. (note: you do not need to draw out an entire Service Blueprint) Note: this is a 7 point question. Take your time, think this out, and outline how this could be done

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