Question: Please do the Continuing Case (Carter Cleaning Company) on Page 477 of your book. Please answer Questions 14-18, 14-19, 14-20, and 14-21. 14-18 What would

Please do the Continuing Case (Carter Cleaning Company) on Page 477 of your book. Please answer Questions 14-18, 14-19, 14-20, and 14-21.

14-18

What would you do if you were Jennifer, and why?

14-19

should a disciplinary system be establised at Carter Cleaning?\

14-20

If so, what should it cover? How would you suggest it deal with a situation such as the one with the errant counter people?

14-21

How would you deal with the store manager?

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