Please don't just copy and paste something random from the internetI could do that for free, and such responses will be downvoted.

140P1 Introduction::

Individually, you will be creating a customer service strategy aimed at building and sustaining customer loyalty for your chosen company. You have been hand selected by the CEO to propose a customer service strategy to the Board of Directors for your organization in an effort to convince them that they should adopt your strategy. Your company has been struggling to attract and retain customers. You believe this is due to the lack of focus on customer service.

Once you have finalized the proposal by completing the 4 Capstone Project parts, present your strategy to the class, who will act as your Board of Directors.

Project::

Choose a company (fictitious or real) that you would like to create a customer service strategy for and explain the reasons for your choice.

Choose a position and title for yourself within your chosen organization. Decide on the type of business the company is in and write a description of it in your own words. This will help personalize your strategy.

THREE TO FIVE PARAGRAPHS. Please don't just copy and paste something random from the internetI could do that for free, and such responses will be downvoted.