Question: please fill out this table . this is scope issue log in project. this is all information, no other detail available Scope Issues Log Date

please fill out this table . this is scope issue log in project. this is all information, no other detail available

Scope Issues Log

Date

Description of problem/opportunity

Recommended Action for next time/project

Lesson Learnt Raised By

please fill out this table . this is scope issue

this is table,, thank you so much

Background information about the Project

Name of Project: Max Lionel Realitys Customer Goodwill Program

Company background:

Max Lionel, a real estate developer, established Max Lionel Realty (MLR) in 2008. Since its inception, a member of the Real Estate Institute of Victoria (REIV). An array of customers' real estate needs is taken care of by the company's client representatives. Real estate and land development are two more areas of investment. As of now, the company employs about 100 people.

How project was triggered:

Companys desire to build customer goodwill and satisfy its legal and ethical obligations

The Project's Goals and Objectives

  • Enhanced feelings of friendliness and contentment among clients.

  • Carry out tasks more effectively for both agents and clients.

  • Legal and ethical responsibilities of the organization must be met.

Persons in charge of keeping tabs on and evaluating the progress of the project: Managing the project is the responsibility of the project manager.

Scope Definition

The scope of the plan covers the following aspects:

  1. Inform the agent of his or her responsibilities in terms of legal and ethical requirements, particularly with regard to WHS and anti-discrimination laws.
  2. Promote high standards of professional behavior in line with the Real Estate Institute of Victoria (REIV) Code of Conduct and relevant laws.
  3. Informing customers, renters, and potential customers about MLR's obligations is step number three in.
  4. Obtain buy-in for the effort from employees and clients.

The scope of the plan does not cover the following aspects:

1. No specialist training

2. No tips and bonuses

3. No Tax Invoice

Objectives and Success Criteria

From this plan the key objectives and success criteria are to:

  1. Inform the agent about the organization's standards and codes of behavior, as well as any legal and ethical requirements (especially in relation to WHS and anti-discrimination laws).

  1. Promote high standards of professional behavior in line with the Code of Conduct for the Real Estate Institute of Victoria (REIV).

  1. MLR's commitments to clients, renters, and future tenants should be made clear.

  1. Make sure your employees and clients are on board with your new ideas.

Deliverables

  • Information sessions/seminars
  • Presentations
  • Posters
  • Meetings
  • Promotional materials and handouts
  • Project website

Acceptance Criteria

  • Clear understanding of project objectives and outcome by all stakeholders.
  • Project being done within schedule and budget.
  • 80 percent of the clients and tenants attended presentation and gave positive feedback.
  • Constraints

List of all known constraints:

  1. Budget restrictions: No part of the project may cost more than $15,000 in total.
  2. We have a 4-week deadline to have the project up and running from the start to the finish line.
  3. There is a limit of eight team members due to a lack of available human resources.

Assumptions

The following assumptions have been made:

  1. Assuming an eight-hour workday.
  2. 6-8 people on the team
  3. This means that all of the necessary technology is operating at full capacity.
  4. All meetings will be attended by clients and renters.
  5. With a budget of $15,000, we can begin.

Dependencies

First-to-Start: Completing the planning phase before implementing the tasks planned. First-to-Start: Delivering each project objective one after the other.

Start-to-start: Start evaluating buy-in for initiative along with general project progress evaluation

Outstanding Issues

  • Overhead Budget
  • Time management issues such as delay in supply of handouts for presentation and late arrival of clients for meetings.

Scope Issues Log Date Description of problem/opportunity Recommended Action for next time/project Lesson Learnt Raised By

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