Question: please give answer for these question: 1. What are 3 organizational policies, procedures, protocols businesses use for customer engagement? 2.When would a business need follow-up

please give answer for these question:

1. What are 3 organizational policies, procedures, protocols businesses use for customer engagement?

2.When would a business need follow-up consideration for handling customer queries, including:Explain

  • engagement escalation policy
  • business rules and practices
  • customer expectations

3. Explain what are the main principles of customer service?

4. Explain 3 procedures a business can use for the operation of telecommunication equipment and systems, relevant to customer service.

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