please help

2. Writing a Short Persuasive Message

Select the best response to the following question.

When should you use a direct approach to persuade?

When you know that your reader prefers a direct approach

When you need to get your point across because it is important

When your audience is indifferent or uninterested in your idea

Read the scenario and answer the question that follows.

You are writing to persuade your employees to pick up one extra shift of overtime every other week to cover for another employee while she goes on maternity leave.

What approach should you use?

Indirect

Direct

Select the best response to the following question.

Which of these is true of opening statements meant to capture a readers attention in short, persuasive messages?

Opening statements should be two or three sentences long.

Opening paragraphs should include five sentences.

Opening statements can be effective as a single sentence.

Read the scenarios and answer the questions that follow.

HR recently conducted a survey on internal communication and efficiency and found that many employees are having trouble with the e-mail system. You are writing a request to the director of IT to consider upgrading the companys e-mail system.

Which is the most effective example of a justification for this persuasive request?

Some experts in the field believe that you can be productive only if you arent hindered and interrupted by communication technology.

Like others, you and I believe that productivity is important. This productivity can be impacted by the actual technology we use to communicate with one another at work.

According to a recent study in Management Communication Quarterly, productivity is improved when technological barriers to communication are removed.

Kayla works at an accounting firm. She is preparing a persuasive request to her supervisor. Kayla would like to attend her cousins wedding two weekends before April 15, the day income taxes are due. She needs to ask for three days off during the busiest time of year.

What advice would you give Kayla as she prepares her message?

Avoid mentioning that the wedding is just before April 15 and focus on the importance of this event to your family.

Anticipate objections and address the request timing directly. Subordinate your discussion of the upcoming tax day without focusing on the negative.

Keep an open mind and expect them to deny your request. You should mention tax day but expect that they wont let you go.

Select the best response to the following question.

When motivating action for your direct or implied request, which of these are good rules to follow? Check all that apply.

Use a forceful tone.

Make general requests.

Keep requests reasonable.

Ask confidently.

Use only sincere compliments