Question: please help me answer all question e-commerce subject 1. In e-commerce, social shopping takes place when shoppers friends become involved in the shopping experience. List

please help me answer all question e-commerce subject

1. In e-commerce, social shopping takes place when shoppers friends become involved in the shopping experience. List FIVE models of social shopping. Explain the benefits of each model.

2. Anis has just launched the opening of her cake shop at Melaka Raya. She plans to use social network as an additional marketing channel to attract more customers to her shop. a) List FIVE ways how social network helps Anis to reduce her operating costs. b) List FIVE ways how social network helps Anis to increase customer satisfaction. c) Describe how Twitter and Facebook help Anis to conduct market research.

3. You are working in a small company that sells cookies. Your company is planning to create a Facebook Page as part of its marketing strategy for its new cookies. a) Describe FOUR benefits of Facebook Page that helps lower the operating costs of your company. b) Describe FOUR benefits of Facebook Page that helps increase customer satisfaction. c) What is viral marketing? How can viral marketing help to promote new cookies on your companys Facebook Page?

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