please help me answer question 1 a,b

please help me answer question 2a,b

urgent please

thank you so much

1. a. There are several costs that manufacturers need bear to keep producing quality produtes. Briefly explain FOUR (4) types of cost of quality. (8) b. List down TWO (2) concepts in total quality management. (2) (Total: 10) a. Terdapat beberapa kos yang perlu ditanggung oleh pengilang untuk terus menghasilkan produk yang berkualiti. Terangkan secara ringkas EMPAT (4) jenis kos kualiti Senaraikan DUA (2) konsep dalam pengurusan kualiti menyeluruh. ) (2) 2. A. Identify THREE (3) factors to be considered in making location decision before making further decision on site. b). Miss Sarah wants to open a consulting agency. Propose a proper layout for her consulting agency firm and explain the importance of that layout. (7) (Total: 10) a. Kenalpasti TIGA (3) faktor yang perlu dipertimbangkan dalam membuat keputusan lokasi sebelum membuat keputusan selanjutnya di tapak (3) Cik Sarah hendak membuka agensi perunding Cadangkan susun atur yang sesuai untuk firma agensi perundingnya dan teerangkan kepentingan susun atur tersebut