please help me with the below for business management

SILULO ULOTHO TECHNOLOGIES THE STORY OF LUVUYO RANI

After graduating from Cape Technikon with a National Diploma in Commercial Education, and a B Tech in Commercial Education a few years later, Rani started teaching accounting and entrepreneurship at a Khayelitsha high school while continuing to study for a B Tech in Business Administration and later graduated from the Graduate School of Business at the University of Cape Town. Luvuyo Ranis journey is a classic rags-to-riches story. He prides himself as an individual that has built a reputation where he started from the bottom to the top. He said he started his business without funding, support, or mentorship. Describing it as starting something with nothing.

Luvuyo saw teachers struggling with the new computer technology that was being introduced into classrooms, while teaching at Khayelitsha High School. His entrepreneurial instincts led him to partner with his brother, Lonwabo, and they started selling refurbished computers and parts from the boot of his Corsa Lite after the South African government introduced new curriculum. By the end of the first year, they had sold 15 computers. The following year, they found a new partner in Nandipha Matshoba and made the move from car boot to shop premises developing a one-stop shop model, offering internet access, training, sales, help, repairs, and mobile support. Luvuyo founded his award-winning IT services company, Silulo Ulutho Technologies in 2004 to provide internet and computer access to a lower-income target market. Silulo Ulutho Technologies (Silulo) is a Cape Town-based one-stop-shop IT Company working to bridge the digital gap in South Africas township and rural population.

The company now has over 46 stores in townships and rural areas in the Western, Eastern Cape, and KwaZulu-Natal, with 220 full-time staff members. More than 31,000 students have also completed their IT courses with the company. This year, Silulos revenue has levelled out at about R20 million, most of which went into operating expenses.

Q.4.1	With the use of illustrations, compare line authority to staff authority. Note: Use an organogram to illustrate the types of authority.	(4)
Q.4.2	Luvuyo is very busy and must frequently delegate some of his responsibilities to the employees of Silulo Ulotho Industries. Suggest four guidelines that Luviyo can use when delegating tasks to employees.	(4)
Q.4.3		(7)
Q.4.3.1	Name this type of departmentalisation.	(2)
Q.4.3.2	Briefly explain how this type of departmentalisation works.	(2)
Q.4.3.3	Which other type of departmentalisation would work for Luvuyos technology business? Give a reason for your answer.	(3)