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11. A summons is issued: a. if there is a problem with one of the pleadings previously filed b. if the complaint has been served on the defendant c. if a judgment has been entered against the defendant d. if a if a Complaint has been filed with the court 12. A deposition is: a. written statements of a party or witness prior to trial b. Oral testimony of a party or witness at trial c. Oral testimony given by a party or witness prior to trial d. Written testimony of a party or witness at trial 13. For a person to have standing to sue: a. A person must have the funds to pay for the count filing fee b. The outcome of the case must personally affect him or her c. A person suing must be a resident of the state in which the case is filed. d. All of the above. 14. Alternative dispute resolution methods are intended to help the parties avoid a. Arbitration b. litigation negotiation , d. mediation 15. In the opposing parties select a neutral party to help facilitate communication and suggest ways for the parties to solve the dispute: a. Binding arbitration b. litigation c. mediation d. non-binding arbitration