Please help; TIA!

Which is considered a social factor within the external environment that requires adjustment to a firm's marketing mix? O Women have become more independent, having good career and busy lifestyle. Use of credit cards for online purchasing has raised the protection of privacy and financial security issues, O Current recession and high unemployment diminish the American purchasing power. Generation Y consumers were born in the age of technology thus they are tech-savvy. O Business customers tend to be much less geographically concentrated than consumers. Unlike consumers, business buyers usually approach purchasing rather formally. Typically, more people are involved in a single business purchase decision than in a consumer purchase. O Business marketers tend to have far fewer customers than consumer marketers. When an advertisement is used to get consumers to recognize an imbalance between their present status and their preferred state, the marketing manager is trying to address which stage of the consumer decision-making process? Need recognition Postpurchase behavior O Evaluation of alternatives Information search Which is NOT true? Despite the Internet, business to business commerce is still behind in using this technology. Internet disintermediation allows companies to sell directly to business buyers. O An intermediary between producers and buyers still plays significant role in business to business commerce. Companies selling to business buyers face the same challenges as all marketers