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1 Point Question 10 The forcing style of conflict management presents the highest risk of relationship conflict and it should never be used to manage conflicts in organizations. True B False Question 11 1 Point For everyday disputes between two employees, managers should use mediation as a third-party intervention, A True False Question 12 1 Point A negotiation is unlikely to be successful unless both parties volunteer information True B) False Question 13 1 Point Stories have the greatest ability to communicate corporate culture when they are known to exaggerate a founder's real behavior and tell employees what to do or not to do A True False Question 14 1 Point The way visitors are greeted, how employees communicate with each other, and whether employees typically being lunch or go out to lunch together are all examples of an organization's rituals. A True B False 1 Point Question 15 One drawback of organizational culture models is classifying culture into easily remembered and applied categories True False