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It forms a strong communication barrier between the sender and the receiver Question 23 1 Point Which of the following communication media tends to be the best for transmitting emotions? Newsletters E-mail messages Telephone conversations Face-to-face meetings Question 24 1 Point The sender and receiver encode and decode more effectively when they have A different backgrounds shared noise levels similar codebooks D conflicting conversations 1 Point Question 25 Which of the following is a common problem with BATNA? A) Only one BATNA can be used during negotiation BATNA is lower for parties with strong power contingencies People tend to overestimate their BATNA D) People tend to underestimate their BATNA. Question 26 1 Point Employees in engineering and marketing aften disagree with each other in how to achieve a target mainly because they have unique backgrounds, experiences and training. The most apparent source of conflict here is task interdependence B differentiation goal incompatibility scarce resources Question 27 1 Point Constructive conflict in Global Corporation A is the opposite of task-related conflict and often involves verbal attacks. B encourages employees to re-examine their basic assumptions about a problem and its possible solutions is apparent when the conflict is explained in terms of interpersonal incompatibilities is more likely to trigger defense mechanisms and a competitive orientation among team members. Question 28 1 Point Which of the following is most likely to strengthen an organization's culture? A high turnover of employees B rewarding employees who enact the company's core values artifacts that do not align with the culture hiring people based only on their skills and experience Question 29 1 Point Organizations differ in their cultural content that is, the relative ordering of shared values B shared assumptions, enacted values espoused values Question 30 1 Point 1 What is the significance of artifacts in organizational culture? Artifacts are the same as organizational culture, Artifacts are the residual parts of the organization that cannot fit into its culture, Artifacts represent the directly observable symbols and signs of an organization's culture. D Artifacts are the main observable indicators that the organization does not have a culture