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Question 34 2 Points CASE. GlobalTel is a telephone company with a policy of filling positions internally through promotions, rather than hiring from outside. Until recently, the company had a strong engineering focus and tended to promote people into senior executive positions from the engineering areas. Consequently, almost all of the company's 14 senior executives joined the company over 20 years ago in junior engineering positions. There is increasing pressure on GlobalTel to become more marketing and service-oriented. As a result, four people were hired last year from consumer products and retail firms to hit new senior executive positions in marketing and service management. The external hires were necessary because current employees were not sufficiently qualified. Now there are signs of tension among senior executives, particularly during budget deliberations where there is limited discretionary spending on new corporate activities. The four new hires have been frustrated in their attempts to have the company put more money into marketing and customer services instead of technology investment, and they blame the senior executives for being hard-headed. The conflict episodes are viewed by both sides as personal attacks rather than attempts to resolve the problem. QUESTIONS: 1- What type of conflict is presented in this case? 2. Define the concept. Use the editor to formor your answer 2 Points Question 35 CASE New Zealand's TrustPower has six core "PRIDE values passion, respect, integrity, innovation, delivery and empowerment "No matter how much we grow or how technology changes, we will always value the relationships we have with our customers and our values guide our actions." says a TrustPower executive QUESTIONS: 1- What type of value is presented in this case? 2- Define the concept. use the editor to format your ansver