please help with excels this is the only part I need help with

excels

The following questions refer to the information and output below. A computer printer in a large administrative office has a printer buffer (memory to store printing jobs) capacity of 3 jobs. If the buffer is full when a user wants to print a file the user is told that the job cannot be printed and to try again later. There are so many users in this office that we can assume that there is an infinite calling population. Jobs arrive at the printer at a Poisson rate of 55 jobs per hour and take an average of 1 minute to print. Printing times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information. Arrival rate Service rate Number of servers Maximum queue length 55 60 1 3 (max of 40) (max of 40 combined) Utilization P(O), probability that the system is empty Lg, expected queue length L. expected number in system Wq, expected time in queue W. expected total time in system Probability that a customer waits Probability that a customer balks 76.38% 0.2362 1.0628 1.8265 0.0193 0.0360 0.7638 0.1668 Refer to Exhibit 13.5. Based on this report what is the probability that a computer user will be told to resubmit a print job at a later time