Factors impacting employee absenteeism and the managers’ perception of its causes in the hotel industry The economic viability and success of a hotel depend on the optimisation of all resources, including human resources (HR). Absenteeism is an occurrence that can have a significantly negative impact on optimising HR in South African hotels in the Gauteng province. The objective of this study is to identify the factors that contribute to employee absenteeism, as well as describing the hotel employers’ perceptions of employee absenteeism. A quantitative research approach was followed in this study. A survey questionnaire was developed in order to collect data from 13 establishments, with a 3-star to 5-star grading, in the Gauteng province. The findings reveal that absenteeism is mainly due to family responsibilities, including childcare. Other causes identified were strikes, fatigue, transport problems and genuine illness. It is evident from the findings that delivery of quality services can be affected negatively, due to abuse of sick leave and the cost associated with absenteeism. The results of this research project will contribute by creating an awareness of the negative impact that absenteeism has on the hotel and what employers could do to improve employee attendance. Mukwevho, H., Nesamvuni, A.E & Roberson, J.R. (2020). ‘Factors impacting employee absenteeism and the managers’ perception of its causes in the hotel industry’. African Journal of Hospitality, Tourism and Leisure, 9(5):1161-1177.

Question: Identify and discuss the disadvantages of the chosen sampling technique that the authors (Mukwevho et al, 2020) adopted in the study.

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106 Experiment 14 Heat Effects and Calorimetry d. Find AH for the dissolution of 1.00 g NaOH in water. AHRxn = 6036.25 4.98 e. Find AH for the dissolution of 1 mole NaOH in water. AHRXn 12 12.1 x 40g/mol 2 AH = (2121 kJ/g ΔΗ = 48.484 kJ/mol f. Given that NaOH exists as Na* and OH ions in solution, write the equation for the reaction that occurs when NaOH is dissolved in water. NaOH +H₂0-> Nat + OH + H₂0 g. Given the following heats of formation, AH,, in kJ per mole, as obtained from a table of AH, data, calculate AH for the reaction in Part (f). Compare your answer with the result you obtained in Part (e). NaOH(s), -425.6; Na (aq). -240.1; OH (aq), -230.0 ΔΗ = kJ/mol 106 Experiment 14 Heat Effects and Calorimetry d. Find AH for the dissolution of 1.00 g NaOH in water. AHRxn = 6036.25 4.98 e. Find AH for the dissolution of 1 mole NaOH in water. AHRXn 12 12.1 x 40g/mol 2 AH = (2121 kJ/g ΔΗ = 48.484 kJ/mol f. Given that NaOH exists as Na* and OH ions in solution, write the equation for the reaction that occurs when NaOH is dissolved in water. NaOH +H₂0-> Nat + OH + H₂0 g. Given the following heats of formation, AH,, in kJ per mole, as obtained from a table of AH, data, calculate AH for the reaction in Part (f). Compare your answer with the result you obtained in Part (e). NaOH(s), -425.6; Na (aq). -240.1; OH (aq), -230.0 ΔΗ = kJ/mol

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ANSWER The sampling technique used in the study by Mukwevho et al 2020 is convenience sampling which involves selecting participants based on their av... View the full answer