Please help with this practice problem. I will leave a review!

The flowchart below shows the process for baking cookies with various mix-ins (e.g. chocolate chip, M&Ms, raisins), and the table gives the time and resources needed in each step. Words 'same kind' mean the batches of cookies have the same mix-in ingredient, so enough dough for up to 3 dozen can be mixed at the same time. The oven is small and only one dozen cookies can be baked at a time. Kristen, mixer Kristen, Roommate Oven, mixer, tray oven, tray tray tray Order arrives Wash and mix Spoon Tray in oven H Bake cool Roommate, tray Roommate Get Payment Pack Done Customer arrives Resource Roommate Oven Tray Task Add ingredients and mix Mixer 6 min/ Kristen 6 min/up to 3 de of the same kind up to 3 2 min/dz dz of the same kind 2 min/dz 2 min/dz I min/dz 4 min/dz I min/dz I min/dz 4 min /dz Spoon Place in oven Bake (can only handle 1 dz at a time) Cool Pack Get payment 5 min/dz 2 min/dz 2 min/dz I min order If the process were operating at 85% capacity, what would be Kristen's utilization