Which of the following is a type of non-verbal communication? Select one: O a. Body Language O b. Telephone calls O . Letters d. Email The one -way communication process promotes co-operation and mutual understanding amongst the workers and also between them and the management. This leads to less friction and thus leads to industrial peace in the factory and efficient operations. Select one: O True O False Which of these statements almost always requires verbal communication and would be difficult to express nonverbally? Select one: O a. "The recent budget fiasco could have been prevented by better statistical analysis." O b."I'm in love with you and want to be near you." O . ""'m tired and bored." O d "The party is exciting to me, and I'm enjoying it."