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How to Change? Many problems can arise if an organization's control systems are not designed correctly. One of these problems is that an organization cannot change or adapt in response to a changing environment unless it has effective control over its activities. There is a fundamental tension or need to balance two opposing forces in the control process that influences how organizations change. As just noted, organizations and their managers need to be able to control their activities and make their operations routine and predictable. At the same time, however, organizations have to be responsive to the need to change, and managers and employees have to think on their feet and realize when they need to depart from routines to be responsive to unpredictable events. This exercise should help you understand some of the forces involved in change and the various methods for instituting change. Instructions: For each descriptor select the most appropriate implementation method of change in the following cases. Instructions: For each descriptor select the most appropriate implementation method of change in the following cases. Prompts Submitted Answers Mic's realized sales were dropping due to manufacturing Choose a match problems and that they had to drastically change their culture from an emphasis on speed to an emphasis on quality. Accordingly, in this case, the type of change is Revolutionary Change Evolutionary Change Twelve months is the duration that XYZ corporation needed to launched a new documentation system. They systematically and gradually launched the system to batches of employees. Accordingly, in this case, the type of change is Bottom-up Change Top-down Change Change at BB&B almost always results from suggestions made by lower-level managers and employees. Top managers believe these employees see needs for specific changes in processes. Accordingly, the change implementation approach is Choose a match Top management at Air France announced a restructuring that would cut 10 percent of the workforce resulting in clashes between workers and police at Charles de Gaulle Airport. Accordingly, the change implementation approach is Types of Control Systems I Controlling is one of the management functions. It is critical to an organization's effectiveness, efficiency, and goal achievement. Control does not mean just reacting to events after they have occurred, it also means keeping an organization on track anticipating events that might occur, and then changing the organization to respond to whatever opportunities or threats have been identified. Control is concerned with keeping employees motivated, focused on the important problems confronting the organization, and working together to make the changes that will help an organization improve its performance over time. In this exercise, you will review the importance of control systems to the effective and efficient functioning of organizations. You will then identify the various types of control systems. By the end of this exercise, you should be able to define organizational control, explain how it increases organizational effectiveness, and be able to identify and differentiate between the various types of operational controls used in organizations. Instructions: For each control used by the company, select the appropriate type of operational control. Instructions: For each control used by the company, select the appropriate type of operational control. Prompts Submitted Answers Choose a match HI-Water has installed a new set of automatic sensors to continually monitor the purity, dissolved oxygen, and pH level of their water as it produced Feedforward Control When the material is ordered for use in making children's sleepwear, the supplier is notified that only flame retardant material is acceptable 5 Feedback Control Concurrent Control One month after installing new electrical systems, a representative visits the dient to make sure everything is working correctly