Question: Please include on the abstract the following key process elements: Reason for writing: What is the importance of the research? Why would a reader be

Please include on the abstract the following key process elements:
Reason for writing: What is the importance of the research? Why would a reader be interested in the research/broader thematic area?
Problem: What problem does this research attempt to solve? What is the scope of the project? What is the main argument/thesis/claim made in the research?
Methodology: Detail the approach used in the study (qualitative or quantitative? What sampling technique? What was the sampling frame?) in the topic Investigating the potential of enhancing e-government activities and implementation process for quality service deliveries in the Transnet Port Terminals at Saldanha, Western Cape
Results: Include specific data that indicates the results of the project. Include 2-3 of the main findings of the study.

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