Please include on the abstract the following key process elements:

$$ Reason for writing: What is the importance of the research? Why would a reader be interested in the research$/$broader thematic area?

$$ Problem: What problem does this research attempt to solve? What is the scope of the project? What is the main argument$/$thesis$/$claim made in the research?

$$ Methodology: Detail the approach used in the study $($qualitative or quantitative? What sampling technique? What was the sampling frame?$)$ in the topic Investigating the potential of enhancing e$-$government activities and implementation process for quality service deliveries in the Transnet Port Terminals at Saldanha, Western Cape

$$ Results: Include specific data that indicates the results of the project. Include $2-3$ of the main findings of the study.