Please indicate whether the examples below represent a cost of quality, and if affirmative, which cost of quality is represented (Prevention, Appraisal, Internal Failure or External Failure). Explain in detail your rationale for the choice and provide ONE example of cost or financial benefit.

1) HIGH.CV is creating a new hotline to handle a recall of the new CV1 AED model due to an electric shock hazard.	COQ? ________________________ Explain: Cost/financial benefit:
2) The firm offers buyers a small discount for distressed cargo, such as packaging that may be damaged in transit.	COQ? ________________________ Explain: Cost/financial benefit:
3) The HIGH.CV warehouse checks incoming materials for box damaged, type of package, humidity indicator card pass H2O test, documents match and country origin match components.	COQ? ________________________ Explain: Cost/financial benefit:
4) HIGH.CV is providing their contract manufacturer training in statistical process control.	COQ? ________________________ Explain: Cost/financial benefit: