please just answer question number 5 thank you so much

Scenario 2: The used car salesperson for McDonald's Ford, John Alexander, approaches a woman, June Miller in the car lot: Seller: Can help you? Buyer: 20,000 mites on this one-libet a little old lady owned this lemon!What was it really, before you set it back? Seller: That is the actual mileage.Hi. I'm John Alexander and you are?...(He waits for reply] Buyer:June Miller Seller:June what can help youwith? Buyer. Oh Idon't know.Something that runs and wiliget me around Seller: Can you tell me about how much you travel. For instance some folks primarily dr ve to their workplace while others commute 10 or more miles per day? Buyer. Idrive everywhere! Seller: Ican appreciate that. How many miles a year do you drive? Buyer. Probably 20,000. But that may be less I'm getting in a car poolwith my boss. Seller: That sounds like a great way to reduce miles. Will you be drivingin the car pool? Buyer: Probably not. [S/1e walks over and looks at a tu/i- size, tour-door Ford.) Say, I like this one. $6,500!You have to be kidding Seller:What do youlike about this one, June? Buyer, like that it looks sleek. Talso like Ford cars. Seller:What are the elements that concern you? Buyer: The price.$6,500 is a tot Seller: June would you be willing to sit in the car and tell me what you like most aboutit and what you like least about it? Buyer: Iguess so. But, I'm not going to get it at this price. Seller: Itotally understand. I'm not looking for a commitment l'djust like to earn what would make a car good for you. June and John open the doors and enter into t'te car.] Seller:June, what are the three major items you need in a car, and does this car 1ave any of them? Buyer: Ineed a car Ican afford. This one definitely isn't it. Iwant something that looks nice and sleek andit doesn't really need to be so big. There'sjust me. Seller: Okay June. That makes a lot of sense. Would you like to see a few cars that might meet your needs? Then you can tell me if we're getting closer to what youare thinking? Buyer Iguess so. Seller: Follow me.... (He s/hows her five cars that 11e feels /1ave those features. After eac/1 car, John asks June] What do you like and not like about his one? Buyer: Well, rm still thinking. Thanks for your time. I'll shop around a little more. Give me your card and I'll get back to you later Questions 1. Describe the situation and the buyer's apparent needs. What differences did you see between the scenarios? 2. What has the salesperson done well in the second scenario versus the first scenario? 2. How could the salespersonlearn more about the buyer's needs in the second scenario? + What should the seller do now that the buyer has said no to the cars he has shown her and is about to leave the car lot? s. Now that you have reviewed both scenar os what three keys would you suggest a salesperson remember when trying to learn about a buyer's needs