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QUESTION 1 MANAGEMENT BY WALKING AROUND (MBWA) Management by walking around (MBWA) is an organisational principle of requiring managers at all levels of the organization to wander around their departments to observe, converse, and hear from employees. Many companies expecting managers and executives to do regular "floor time" have claimed benefits from employee engagement to deeper management understanding of company issues. We certainly don't argue that managers should refrain from knowing their employees, or that a stroll through the work floor is a bad idea. Rather, we find the regular, intentional interactions of MBWA do not, in themselves, make an effective management tool. (Adapted: Robbins & Judge (2019) Organisational Behaviour, Pearson.) Herzberg's Motivator-Hygiene Theory (1968) Motivation factors Hygiene factors Dissatisfaction Salary Based on the Herzberg's Motivator-Hygiene Theory (1968) as illustrated above, discuss the practice of 'Management by Walking Around" (MBWA) in the company's workplace and how it may lead to: a) The satisfaction of any ONE hygiene factor for employees. b) The satisfaction of any ONE motivator factor for employees. [5 marks] [5 marks] c) Do you agree or disagree with the statement above that "MBWA do not, in themselves. make an effective management tool. Why or why not? [5 marks] (15 Marks)