Please provide a step by step solution

Aurora Peters is the Administrative Assistant for Mr. Tom Singer, VP of Sales at Fenelon Printing Please review the following and determine whether they are professional and appropriate. If not, please make note of what you would change.

For the third time this week, Aurora found packages for Mr. Bob Singer, Fenelons VP of Finance at her desk. Aurora is pretty upset by this mix-up because shes wasting her time walking packages over to Bobs office. John Colby, who works in the mailroom, is the one who usually delivers the mail. Johns manager is Rachel Cross.

TO: John Colby CC: Rachel Cross BCC: SUBJECT: Packages for Bob Singer BODY:

Hi John;

Id like to remind you that I work for TOM Singer who is the VP of Sales and not BOB Singer who is the VP of Finance. For the third time this week, youve dropped off packages for Bob at my desk and I had to walk them over.

In the future, please double-check the names on the packages BEFORE you drop them off at my desk.

Thanks,

Aurora Peters