Please read and thoroughly analyze the brief reference provided here to answer the following questions:

1. State your opinion on whether or not these observations from the late 1970's are still relevant today?
2. What do you suggest is the most significant factor to successful implementation of information systems, why?
3. How should a company best approach implementation of information systems to reach its goals?
4. Describe the difference between the two dangerous principles in work design (litterbins and the use of serial couplings).
5. In your opinion, do these principles still apply today, why or why not?

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