please read carefully, don't copy paste , its totally different

Situation You are the person in charge of ordering computer hardware from Merlin Computers. The items included twenty monitors and ten servers. Unfortunately, the items arrived a month late than the promised date of delivery. On top of that, two of the monitors were found defective. Merlin Computers has been notified about the defects and promised to solve the issue promptly. However, no action has been taken to date. Additionally, there was a mistake on the price quoted in the invoice received. You called them to address the matters, but no one could find a record of your order. Task Write a complaint email within 220 words to Merlin Computers about the matters. Your email should: 1. have a concise subject. 2. state the problems in detail. 3. state the actions needed to be taken by Merlin Computers. 4. reflect professional tone