Please read each scenario and apply the theory that is noted in the Application of Theory. Your response needs to include specific actions or examples. 1. The Richmond branch of the Canadian Hardware Associates chain has experienced below average sales over the past few years. As head of franchise operations, you are concerned with the continued low sales volume. The store manager wants you to diagnose the problem and recommend possible reasons for the low sale volumes. Application of Theory: Use the MARS model of individual behaviour and performance to provide four (4) possible reasons why employees at the Richmond branch might be performing below average. Provide one (1) example for each element of the MARS model. 2. Jack and Sam are neighbours who work as Hotel Managers in different hotels in the hospitality industry. During one neighbourly discussion, Jack learned that Sam's salary was nearly 15% higher than his, even though their job duties were similar. Other than this difference, both received similar benefits and seemed to enjoy their jobs and colleagues. Jack was upset about Sam's higher salary, although at the time he hid his emotions from Sam (it wasn't Sam's fault that they received different salary levels- after all, they worked at different hotels and had different managers). However, Jack was frustrated not only because Sam received a significantly higher salary, but also because Jack was certain that he worked longer hours and was a more productive manager than Sam. Application of Theory: Use the Equity Theory model to explain Jack's feelings of frustration about his situation. Then, describe 2 actions that he might do to resolve these feelings of inequity. 2. You are a new manager and are looking for ways to motivate your employees. Your organization is well known for providing good pay and benefits, but it is quite a competitive market and recently your company has had difficulty in retaining its high-performing, intrinsically motivated employees. Application of Theory: Applying the Job Characteristics Model, describe how you would motivate these employees by identifying the core job characteristics, along with a brief explanation of how this would resolve the issue