Question: Please read the case, : Sam Thomas is the manager of the Human Resources (HR) department and Javier Jartin is the manager of the sales

Please read the case, :

Sam Thomas is the manager of the Human Resources (HR) department and Javier Jartin is the manager of the sales department for a production company headquartered in the United States but also has a production plant overseas. This is a fast-growing company, and the staff of the HR department (8 employees) is often overwhelmed with work. Since the HR department is located immediately next to the credit department, Ravi Ramos, the administrative assistant in credit, sometimes works on work assigned to him by LaToya Limmons, even though it is outside his department.

The company has experienced especially rapid growth over the past six months, which has caused everyone to be busier than usual. With the increase in sales volume, the credit office is under pressure to process applications more quickly, and Ramos is available to help Limmons out with HR overflow less often.

Limmons complains to Jartin that she needs Ramos to work in HR more than he needs him in credit. Jartin's response is, "If I cannot move the credit applications through the pipeline in a timely manner, soon there will be no need for an HR department, because this company will be out of business." This conflict between the two departments and managers has caused strife within the organization and you and your team have been asked to create a policy to address this issue and mitigate potential conflict moving forward.

Write a policy about:

  1. Policy Implementation and Compliance

5.1. Communication and Training: Communicate this policy to all employees, ensuring they understand their roles and responsibilities in workload management and conflict resolution. Conduct training sessions or workshops to provide employees with the necessary skills and knowledge to effectively manage conflicts and workloads.

5.2. Monitoring and Evaluation: Regularly monitor the implementation of this policy and evaluate its effectiveness in resolving conflicts and managing workloads. Collect feedback from employees and make necessary adjustments to improve the policy's impact.

5.3. Policy Review: Review this policy periodically to ensure its relevance and effectiveness in addressing conflicts and workload management. Incorporate any lessons learned and best practices into future updates of the policy.In your document, make sure you are addressing the need to balance the workload, team cooperation/collaboration, and opposing viewpoints. The employees are multi-generational, multi-cultural, and co-located remotely and on-site at both plants. The policy document should be approximately two pages and contain at least three resources or verifiable data points to support the policies.

Your policy document should be: 1) Easy to access by all employees. Explain where the final document will be located so all employees have access to it.

2) Allow for responsiveness to changes or updates which need to be made quickly. Explain how you will maintain version control and ensure employees have the most updated copy.

3) Accountability. The policy should be clear, concise, and explain how employees will be held accountable for knowing the policy and adhering to it.

4) Remember: Procedures and policies should be aligned and developed with employees in mind. The policy should be understandable, concise, factual, not too technical, and include a step-by-step process.Your policy document should address the workload problem, distribution of resources, and conflict-resolution/ problem-solving techniques to be implemented should conflict arise.

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Policy template for Policy Implementation and Compliance :

Communication and Training: Communicate this policy to all employees, ensuring they understand their roles and responsibilities in workload management and conflict resolution. Conduct training sessions or workshops to provide employees with the necessary skills and knowledge to effectively manage conflicts and workload .

Monitoring and Evaluation: Regularly monitor the implementation of this policy and evaluate its effectiveness in resolving conflicts and managing workloads Collect feedback from employees and make necessary adjustments to improve the policy's impact.

Policy Review: Review this policy periodically to ensure its relevance and effectiveness in addressing conflicts and workload management. Incorporate any lessons learned and best practices into future updates of the policy.

Your policy for document should be for Policy Implementation and Compliance :

1) Easy to access by all employees. Explain where the final document will be located so all employees have access to it.

2) Allow for responsiveness to changes or updates which need to be made quickly. Explain how you will maintain version control and ensure employees have the most updated copy.

3) Accountability. The policy should be clear, concise, and explain how employees will be held accountable for knowing the policy and adhering to it.

4) Remember: Procedures and policies should be aligned and developed with employees in mind. The policy should be understandable, concise, factual, not too technical, and include a step-by-step process.

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