Please read the following case study and answer all questions. SpaCentral is a family business, specializing in the manufacturing of spas, that has been operating for more than 45 years. The founder's son, James, who now heads the company, has maintained the authoritative management style introduced by his predecessor. SpaCentral has experienced strong growth thanks to the acquisition of major contracts and the introduction of new fabrication technologies. In addition, its workforce has increased from 300 to 500 employees. The company's management team is composed of managers who came up through the ranks of the organization and are experienced in the manufacturing process. James loves his job and often on Fridays he and a group of the staff go to the local pub for drinks. This group, often seems to be the group that gets the best promotions. Some employees have left the organization stating they know they won't get a decent raise or promotion because they are not friends with James. Like all the businesses in its region, SpaCentral is facing both internal and external challenges. Over the past year, its staff turnover doubled and many employees retired. The problem was exacerbated by the current lack of experienced workers available in the labour market. The new technologies are quite new to manufacturing There is a constant push to get work done and last week there was a major accident. They say they are committed to safety but all they want is production to be done faster. As part of its succession plan, the company launched a massive recruitment campaign among students from trade and technical school and universities. The generation clash between the two groups of employees is already being felt. Although the young recruits are more technologically advanced, the older employees are the ones with the specific know- how and experience Networking between the different generations seems to be problematic, and the retention rate among the younger generation is low. In fact, a number of them quit after only several months with the company. Knowledge transfer and employee retention are key success factors for SpaCentral's survival. 1. What are the Human Resource issues in this case, 2. If you were hired as an HR Consultant by James how would you recommend these HR Issues be handled