Please read the material and then answer the questions below.

This is a classic case of a time robber. If you were Jeff and Kevin, how would you respond to Reid? Keep in mind that he is the president of the company and the one signing checks. What other policies or guidelines, if any, would you put in place concerning other time robbers, such as the following:

Reading email(shut it down and only open it at certain times during the day)

Personal calls (try to make sure everyone knows when it is appropriate to call)

Bathroom breaks (when needed)

Smoking (which is not allowed in the building; individuals who smoke must do it outside) (Make sure to schedule convenient times and group several things together like a bathroom break and then a smoke break.

Lunch breaks (make sure to keep it to the allotted time)

Nonproductive meetings (cancel them, make sure meetings are run correctly and the right people are invited)

Personal time (to run errands, go to doctor appointments, pick up kids up at school, and so on) (keep it to a minimum and bunch things together as much as possible) As you answer, keep in mind employee morale. You dont want disgruntled employees.

entre atta intre tro 2. A Systems View and Systems Methodology bar. The ww - NA dress orida action THE PROJECT MANAGEMENT CHRONICLES srand R&S Amusement Services Tent ent for 1 Event 2 Setting for Dunder and Relaterte atting i Rolnice. Pring a cup of off and tog Ram Jedt, I have been meaning to tell you how pleased I am that you and Kevin are working with us o improving our information systems around We detinitely need the help Thank Red Thur's our job and believe you are not alone in reeding help with your information technology projects. In fact became informa tion technology change so often, it seems like a never-ending proces Businesses have become so dependent on computers and software to help manage and run their operation that any new software release that offers increased functionality or computer hardware that makes a process more eficient, leading to increased probits mit be addressed in order for the organization to be and/or remain competitive Rp That's definitely true, even in our business, We now have video games the ones you play in arcades that connect to the Internet so the person playing can play against people playing the same game in other parts of the world. We consistently have to upgrade the game technology we offer to entice people to play and continue to play the games. If we don't another operator will, and we'll lose business TER So you have a basic understanding of the environment we work in RED I won't give myself that mu even though I have had some formal training in information systems development You have. That's good! Red Yes. When I became interested in computers and started messing around with programming. I foolishly envisioned doing all of our information systems work myself. So I enrolled in a couple courses, one being systems course that taught me the systems development life cycle, or how Ion 31 Part I. Proyect Management Overview to follow a propens to build a system "Piece of cake. I thought, until I tried to do myself. Needless to say, I'm better off in the entertainment game industry Doe't be too hard on yourself, I applaud you for starting out the right way Rehim that to have the best chance to succeed, you must follow a tried-and- procesor methodology. Not understanding this is a mistake that most bene make. It takes years of education, training, and experience to be good in this business-that's what makes it so difficult. It's one thing to create a single-user application that only runs on a single computer, but to create a multiuser applica. tion that runs on multiple computers, interfaces with other computer systems, and contains complex busin rules and logic is story different matter. It takes someone or most likely a group of people with a high level of skill and knowledge to do that Reto That's what is hard for me to comprehend. It seems that everything that we have to do in systems development is enormous in terms of scope and complexity. And we are not even a Fortune 500 company. Ican't imagine the magnitude of their systems How do you know where to begin? What do we do first? Can't it get out of control and overwhelming? JERE It can if it's not managed properly. That's why we utilize a systems approach, along with sound project management processes and principles. REID What do you mean by systems approach? JETT It's the process of examining problems or opportunities in their environment or in the entire organization and then decomposing those problems into smaller compo- nents, thus making them easier to understand and then solve, and finally managing the resolution of those problems (Reid looks confused It's utilizing the systems develop ment life cycle you mentioned earlier to plan, identify requirements, design the solution, and then implement it, all the while using a separate methodology to manage it all. The key is using the appropriate systems development life cycle or process, based on the characteristics of the project and team. Red Do you mean there are different types of life cycles? JETE Yes, there are, and the one you use depends on the type of product you are building and your project characteristics, such as team size, criticality of the application, purchased versus custom-made software solution, and so on. Using the right methodology gives you the best chance for a successful project. In addition, there is a life cycle for the management of building the product, which encompasses the product JEFF RED This is going to be an extreme learning experience for me! life cycle. This facilitates the building of multiple products in parallelor in sequence. become more familiar with mine. It will be for both of us--I will be learning about your business, and you will going to get started. RED I can't wait. Say, let's go get a refill of coffee, and then you can tell me how we are CHAPTER PREVIEW AND OBJECTIVES Repeatable successes for project managers, the meeting of project objectives over and over again, come from their ability to establish and utilize a standard project management life cycle (PMLC) in all their projects and across the organization and to manage the lationship between the PMLC to the different systems development life cycles (SDLC) ed to create products. A project has a life cycle that is separate from but integrated with the product's SDLC. It's important for project managers to understand their individu al project within the context of their entire environment, using the systems approach. This