Question: Please read the passage below and answer the question that follows. Southwest Airlines is a company that has formulated a unique business strategy. It has
Please read the passage below and answer the question that follows.
Southwest Airlines is a company that has formulated a unique business strategy. It has consistently achieved aboveaverage returns in a volatile industry plagued by issues of low profitability, weak employee morale, and poor customer satisfaction. Keys to Southwest Airlines' ongoing success include a pointtopoint service targeted at delivering superior value to its customers in the domestic airline market, and a unique highenergy corporate culture.
QA Porter's Five Forces Analysis of the airline industry would predict that industry profit potential is because
low; industry rivalry is high, there are many substitutes
low; Industry rivalry and buyer bargaining power are low
high; buyer and supplier bargaining power is low
high; entry barriers are high, industry rivalry is high
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