Question: Please read the passage below and answer the question that follows. Southwest Airlines is a company that has formulated a unique business strategy. It has
Please read the passage below and answer the question that follows.
Southwest Airlines is a company that has formulated a unique business strategy. It has consistently achieved aboveaverage returns in a volatile industry plagued by issues of low profitability, weak employee morale, and poor customer satisfaction. Keys to Southwest Airlines' ongoing success include a pointtopoint service targeted at delivering superior value to its customers in the domestic airline market, and a unique highenergy corporate culture.
Q The concept of 'fit between activities' as it relates to strategy formulation emphasizes how:
primary and support activities of a successful company capture value along the value chain
understanding the profit pool in an industry indicates areas where returns can be earned
it is difficult for rivals to match a tightknit configuration of integrated activities than to imitate any single activity
the organizational culture of Southwest Airlines is the key to the success of the firm
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