Please read the scenario below and answer the questions Question 12 18 below. CU Denver requires faculty and staff to check in each day when on campus to ensure they are healthy. Each person must present their completed health survey certificate at a check-in desk and they then receive a color-coded wristband that allows them to be on campus for that day only. Between 8AM and 10AM, the average arrival rate to the check-in desk at the business school building is 30 people/hour. It takes 90 seconds, on average, to complete the check in process. Question 12 3 pts Between 8AM and 10AM, how many people per hour, on average, can check in? Hint: This is equal to service rate (H). Question 13 4 pts What is the utilization of the service desk? Answer as a percentage. Question 14 4 pts What the average number of people waiting in the line? (provide at least one decimal) Question 15 4 pts What is the average waiting time in the system (in minutes)? Question 16 4 pts What is the probability of having 5 customers in the system? (provide at least three decimals) Question 17 5 pts What is the probability of having no customers in the line? (provide at least three decimals)