Please read the scenario below and answer the questions Question 12 to 18 below. CU Denver requires faculty and staff to check in each day when on campus to ensure they are healthy. Each person must present their completed health survey certificate at a check-in desk and they then receive a color-coded wristband that allows them to be on campus for that day only. Between 8AM and 10AM, the average arrival rate to the check-in desk at the business school building is 30 people/hour. It takes 90 seconds, on average, to complete the check in process. Question 16 4 pts What is the probability of having 5 customers in the system? (provide at least three decimals) Question 17 5 pts What is the probability of having no customers in the line? (provide at least three decimals) D Question 18 5 pts The business school finds the current waiting time in the system really high and wants to drop it to 4 minutes. What is the new service rate () should be (per hour)