Please read the short case study below, and answer Questions C3

Trans Move is a company providing logistical services for businesses to manage the supply chain. The services they provide include warehouse management, order fulfilment, distribution and shipping orders, and thus cover inbound flow, outbound flow, and return management. On top of transportation of freight, Trans Move also manages the distribution of freight for some clients. In some cases, Trans Move stores and manages a client's products in Trans Move's warehouses and decides when to ship the orders, as long as the order fulfilment meets the client's requirements.

question C3

In its business, Trans Move needs to work collaboratively with other companies, such as its clients, packaging suppliers, shipping companies, and warehousing providers. It is important for Trans Move to develop trust with these companies.

Reliability and character are two aspects of trust. Distinguish between reliability and character-based trust, and explain how Trans Move can develop trust in these two aspects, respectively. Use examples to support your answer.