Please review the attached file "Quality Tools Exercise" for more details.

Begin with the raw data provided $$ consisting of undergraduate student complaints at a Canadian school of business. Each student was asked to write down his$/$her number one complaint.

$1.$ Group your raw data into categories of responses. As a rough guide, you might try to place them in about four to six categories. You must use your own judgement in deciding categories. You may have to label some responses as $$other$$ and discard some as $$outliers$.$

$2.$ Using the categories you have just chosen, put the responses in the form of a check sheet. The check sheet should show the frequency of each category for the data collected. It should also be ready for further data collec$3$on$,$ should you desire.

$3.$ Develop a Pareto diagram, based on the above.

$4.$ Using your Pareto diagram, choose a problem for further analysis. This will likely be the most frequent one, but it does not have to be$.$ You might choose another less frequent problem for other reasons $($e$.$g$.,$ solving it may have wider implica$3$ons$).$

$5.$ Using your chosen problem as the core problem, develop a cause$-$and$-$effect diagram $($i$.$e$.,$ Ishikawa diagram, fishbone diagram$).$ Note: the problem you choose to address $($from your Pareto diagram$)$ should become the $$head of the fish$$ on the fishbone diagram.

$6.$ Decide which cause or causes on your cause$-$and$-$effect diagram hold the most promise for improvement and why.

$7.$ Submit your responses to the above ques$3$ons, including categorized data, check sheet, Pareto diagram, cause$-$and$-$effect diagram, and sugges$3$ons for a$]$acking the core problem.