Question: Please review the Stakeholder analysis and answer the following question: For the stakeholders that are not currently at the necessary level of engagement for a

Please review the Stakeholder analysis and answer the following question:

For the stakeholders that are not currently at the necessary level of engagement for a successful project, what actions could be taken to ensure success?

Please review the Stakeholder analysis and answer

Organization and Process The key stakeholders in this project are listed below along with their responsibilities and stances on the current problem: Janet Johnson, Chief Executive Officer (CEO). Janet has been with SPUCC since its inception. Ultimately, she is accountable for keeping the customers happy and the business successful. She is an advocate for reducing the wait times and the driving force behind this project moving forward quickly. H.P. Pennypacker, Chief Finance Officer (CFO). H.P. is fairly indifferent to the whole process and improvements. He just wants to ensure that the project stays under budget and the proposed solutions are financially viable. Bill James, Senior Manager, M.D. All nurses and doctors report to Bill. He recognizes there is a problem but is a bit skeptical of the Six Sigma methodologies. Nurses and Doctors. There are many nurses and doctors, and they love their jobs and are passionate about providing great customer service. While the nurses and doctors are eager to fix the problem, they are unnecessarily concerned that the project may drive their roles to ultimately change. Staff Members. There are staff members at SPUCC who support the facility, including nursing assistants, janitorial staff, administrators, data entry professionals, reception clerks, etc. They all want to improve the process; however, they do not have a lot of time to help with the project. STAKEHOLDER ANALYSIS People or Group Level of Commitment Janet Johnson .. Pennypacker Bill James Nurses and Doctors Staff Members o o x0 o Enthusiastic Helpful Compliant Hesitant Indifferent Uncooperative Opposed Hostile o Key: 0 - Level Necessary for Success X - Current Level

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