Question: Please select an organization that you work for, formerly worked for, or an organization that you can obtain information on (i.e., Apple, American Express, Disney,
Please select an organization that you work for, formerly worked for, or an organization that you can obtain information on (i.e., Apple, American Express, Disney, Intel, Walmart,etc.) in order to complete a strategic and operational analysis. A strategic analysis begins with a stated objective, such as: should we enter an industry with a new service offering? Complete a Strategic Analysis using (1) Porters Five Forces analysis of the target industry structure and (2) SWOT analysis to assess the organizations strengths, weaknesses, opportunities, and threats in a market. Using Figure 2.1, Porters Five Forces Model, and Table 2.3, SWOT Analysis on pp. 33-34, as an example, you will conduct research on your company and its operating environment to formulate your strategy. The definition of strategic analysis may differ from an academic or business perspective, but the process involves several common factors: Identifying and evaluating data relevant to the companys strategy Defining the internal and external environments to be analyzed Using several analytic methods such as Porters Five Forces analysis, SWOT analysis, and value chain analysis Additionally, you will draw (1) a swim lane flowchart, (2) a process flow diagram, and (3) a Gantt chart of a service process within your organization. Your textbook states, The ability to diagram a process, identify the bottleneck operation, and determine the system capacity are fundamental skills in managing service operations and making improvements. An acknowledged axiom is, If you cant draw it, then you dont really understand it (Bordoloi, p. 128). A swim lane flowchart diagrams organizational activities that cross-functional lines (i.e., the swim lanes) highlighting the handoffs between lanes (Bordoloi, p. 128). A process flow diagram is a graphical way of describing a process, each of its components, and the order or sequence the process needs to flow. A Gantt chart is one of the most popular and useful ways of showing activities (tasks or events) displayed against time. Using Figure 5.3, Swim Lane Flowchart of Graduate School Admissions, Figure 5.4, Process Flow Diagram of Mortgage Service, and Figure 5.5, Gantt Chart of Mortgage Service on pp. 127- 130 as examples, you will complete these charts and diagrams with your Strategic, Operational and Project plan in mind. Include your perspective of operations management in the modern economy and how a Christian worldview affects organizational decision-making. How might a Christian worldview be used to assist in the strategic and operational analysis discussed in this paper?
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