Please show formula and each step.

Question 14 0/1 pts Offwefly Airlines has a daily flight from Sacramento to Las Vegas with a capacity of 100 passengers. On average, 17 ticket holders cancel their reservations at the last minute, so the company intentionally overbooks the flight. Cancellations can be described by a normal distribution with a standard deviation of 3.2. Profit per passenger is $112. If a passenger arrives but cannot board due to overbooking, the company policy is to provide compensation of $141. What is the optimal probability of having one or more empty seats on the plane? You Answered Correct Answer 0.5573 margin of error +/-0.001 Question 15 0/1 pts Offwefly Airlines has a daily flight from Sacramento to Las Vegas with a capacity of 100 passengers. On average, 11 ticket holders cancel their reservations at the last minute, so the company intentionally overbooks the flight. Cancellations can be described by a normal distribution with a standard deviation of 3.1. Profit per passenger is $198. If a passenger arrives but cannot board due to overbooking, the company policy is to provide compensation of $162. What is the optimal probability of having too many passengers to seat on the plane? You Answered Correct Answer 0.55 margin of error +/-0.001