PLEASE SHOW MATH!!!!

Snapshot 1:

- 6:30 am - 9:00 am

- Average time between consecutive customers arrival = 4 minutes

- Average service time = 8 minutes

Snapshot 2:

- 6:00 pm - 8:00 pm

- Average time between consecutive customers arrival = 4 minutes

- Average service time = 15 minutes

Snapshot 3:

- Mid-day

- Average time between consecutive customers arrival = 6 minutes

- Average service time = 6 minutes

#1)Need to determine the average amount of customers in line and average waiting times before being checked in for each snapshot.

#2) What is the average number of customers in the queue and the average waiting time for a customer in the queue before being serviced for check-in in each snapshot?

#3) What is the number of counter that need to be open for each snapshot?

#4) When you need multiple counters open:

a. Do you have on queue for all counters?

OR

b. Do you have dedicated queues for each counter?