Question: please solve a, b, c, d past year found the following number of complaints about flying: cramped seats (45), cost (16), dislike or fear of

please solve a, b, c, d

past year found the following number of complaints about flying: cramped seats (45), cost (16), dislike or fear of flying (57), sccurity measures (119), poor service (12), connecting flight problems (8), overcrowded plancs (42), late plancs/waits (57), fond (7), lost luggage (7), and other (51). a) What percentage of those surveycd found nothing they disliked? b) Draw a Parcto charl summarizing these responses. Include the "no complaints" group. c) Use the "four Ms " method to create a fish-bone diagram for the 10 specific categories of dislikes (exclude "other" and "no complaints"). d) If you were managing an airline, what two or three specific issues would you tackle to improve customer service? Why

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