please solve both

Scholars and practitioners have commented that the integrated cost leadership/differentiation strategy is difficult to implement. This could be attributed to the following this strategic approach demands more flexibility than most firms can manage. different primary and support activities are emphasized when using cost leadership and differentiation strategies. the cost leadership strategy requires less structured job roles than does the differentiation strategy. the dual reporting relationships required for this strategy slow organizational decision making. Question 22 2.5pts When using Extemal Factor Evaluation (EFE) Matrix, what is done after multiplying each factor's weight by its rating to determine a weighted score? Surnming the weighted score for each competitor Identifying key external factors Summing the weighted scores for each variable to determine the total weighted score for the organization Drawing the horizontal and vertical lines for the matrix