please solve this problem

4: etisalat + 120 36.0 OPPEB/s Homework+2.pdf KI o Homework 2 1. Southwest Wood Treating has been getting many complaints from a major customer, Home Station, about the quality of its shipments of pressure-treated products, Rick, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decided to collect information on defective shipments through a form he asked his drivers to complete on arrival at customers' stores. The forms for the first 284 shipments have been turned in. They show the following over the last 8 weeks: Week 1 2 3 4 No. of No. of Reason for defective shipment Shipments Shipments Incorrect Incorrect Damaged Trucks with bill of Truckload Product Late defects lading 23 5 2 2 1 31 8 1 4 1 2 28 6 2 3 1 37 11 4 4 1 2 35 10 3 4 2 1 40 14 5 6 3 41 12 3 5 3 1 44 15 4 7 2 2 5 6 7 8 Even though Rick increased his capacity by adding more workers to his normal contingent of 30, he knew that for many weeks he exceeded his regular output of 30 shipments per week. A review of his turnover over the last 8 weeks shows the following: Week No. of terminations 0 1 1 2 3 4 5 No. of new hires 1 2 3 2 2 1 2 0 2 Total No. of workers 30 31 32 34 34 32 35 36 6 7 8 2 4 4 1 2 3 a. Develop a scatter diagram using total number of shipments and number of defective shipments. Does there appear to be any relationship? b. Develop a scatter diagram using the variable 'turnover numbers of new hires plus number of terminations) and the number of defective shipments. Does the diagram depict a relationship between the two variables? c. Develop a Pareto chart for the type of defects that have occurred. d. Draw a fish-bone chart showing the possible causes of the defective shipments. O